Gift Card Policy

1.Non-Refundable & No Cash Exchange

Guitar Gallery gift cards cannot be exchanged for cash or any other form of monetary refund.

2.Usage

Gift cards can only be used towards the purchase of items available on www.guitargallery.co.za.

If the purchase amount exceeds the gift card balance, the remaining balance must be paid using an accepted payment method.

If the purchase amount is lower than the gift card value, the remaining balance will remain on the gift card for future use.

3.Non-Transferable & Non-Reloadable

Gift cards are non-transferable and cannot be reloaded with additional funds.

4.Expiration & Validity

Gift cards may have an expiration date as specified at the time of purchase.

5.Lost or Stolen Gift Cards

Guitar Gallery is not responsible for lost, stolen, or unauthorized use of gift cards. Treat them like cash.

6.Returns & Refunds

Items purchased with a gift card are subject to our store’s standard return and refund policy, but refunds will be credited back to the gift card.

7.Fraud & Abuse

Guitar Gallery reserves the right to cancel or refuse a gift card if fraud, misuse, or a violation of these terms is suspected.

 

For any questions regarding gift cards, please contact us at info@guitargallery.co.za